FAQ
Q:Are you factory or trading company?
A:We are a manufacturer.
Q:What is your main products?
A:Our main products are Optical Transceiver SFP modules(155M-800G), AOC/DAC Cables, Media Converters.
For more details catalog, please send us inquiry.
Q:Can I get a lower price? Any discount?
A: Yes, price could be negotiated based on the quantity. In some festivals, we will also have promotional plans, please pay
attention to our store activities, or contact us directly by WhatsApp
Q: Do you provide samples? Is it free or extra?
A: Yes, samples will be charged at the beginning, Sample cost can be retfund sample in future orders.
Q: What is your MOQ and the lead time?
A: No MOQ, 1 piece sample is available. Normally we have stocks, lead time is 1-3 working days.
Q: How about shipping?
A: For sample, about 4-6 days by fast delivery ; For Mass order, bout 15-25 days by sea, air, train shipping.
Q:What is your after-sales service? How about the warranty?
A: All our customers can enjoy the after-sales service for 1 years warranty and lifetime technical support.
Q: What kinds of customized choices are offered in YXFiber?
A: As for customized transceivers, YXFiber offers regular custom choices such as compatibility, transmission distance, operating temperature, label pattern, label colors, unit package and etc.
What's more, YXFiber welcomes any inquiry for customized products and solutions for all need and specifications.
Q: Why should I trust YXFiber compatible transceivers?
A: Besides the price advantage, we have compared to branded transceivers, YXFiber compatible transceivers also maintain the same performance and reliability.
To satisfy our customers' needs of high performance, all of our transceivers are tested multiple times in mainstream original brand switches in our test center before shipped out.